Knock Knock

A website tool which enhances online customer interaction. Enables instant video chat with website visitors, captures valuable data and converts passive browsers into proactive sales leads. Boost conversion rates by up to 50%.

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About Knock Knock

The digital market is immensely competitive, overcrowded and oversaturated. How can the average company stand out from the crowd?

Knock Knock was designed for businesses that may be lacking in innovative services to wow customers. For companies competing in overcrowded niches, we innovated the online shopping service to help clients get ahead of competition.

Technology stack

Frontend

Backend

Online Video Chat

Chat bots are old news! We wanted to provide clients with more interactive customer engagement via video chat. Site visitors can see a widget inviting them to connect with your sales team via video, in order to answer any queries or help finalise sales. A big benefit is that it offers the same face to face shopping assistance in stores, but online.

Data Capture & Lead Generator

Clients data is captured via a form which they are invited to fill in upon connecting via chat. Info is stored on the system and can be accessed by sales agents. Sales agents can then later contact customers in order to follow up, send offers, and push sales proactively.

Increase Conversion Rates By Up To 50%

Being some of the first businesses to offer this unique new tool allows companies to stand out in an oversaturated market. Customers remember them and return for repeat business. Site visitors enjoy the face to face interaction and personalised shopping assistance, as it reminds them of in person shopping but from the comfort of home.

Conversion rates are increased as sales are finalised more effectively and client data is captured, generating sound leads.